Organisation’s Integration & Strategy Plan Assignment Solution

Introduction : CIS8011 Impact of 5G Technology on Higher Education: A Case Study of Queensland University of Technology

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Technology in business can catapult it to either on the road of success or destruction. In today's world, technology is rapidly changing. In this report, a discussion of one of the emerging technologies i.e., 5G is done. In order to measure the impact of technology, a tertiary education organisation- Queensland university of technology has been selected. This would help in describing how 5G is different from its previous generations. Also, an analysis of the technology and issues in the selected organisation are also elucidated. The benefits of 5G technology while using it in carrying out the day-to-day process are highlighted. Before, concluding the report, certain recommendations have been provided here.

Organisation’s Overview

QUT is one of the emerging Australian universities that have a real-world focus and global outlook. It was founded in 1989 in Brisbane and is a public research university. Currently, it has 50000+ scholars from all around the world with 4872 full-time equivalents (FTE). The annual budget of QUT is $900 million. The educational institute offers both online and offline courses to the students in order to provide them a preferred learning environment. In addition to this, it provides online available lectures to students along with forums and wikis for carrying out research. Every student is provided with an online account to submit assessments, access e-library& online lectures, and check results.

5G Technology- An Emerging Technology

5G technology is the latest wireless technology which is also referred to as fifth-generation technology. It is only the iteration of telecom services. It is characterised by low latency, high speed, wireless technology, and offers better services to the businesses and assists in improving efficiencies for carrying out work by providing access to information to different departments. 5G technology enables the rapid transfer of data over some wireless instruments as a result of high bandwidth and developed antenna technology (Ma, et.al, 2017). In comparison with its predecessors (2G, 3G, and 4G), 5G technology has less latency and hence, the time taken by the information to travel from sender to receiver would be less. Also, the mobile connection can be used as a substitute for Wi-Fi and cable modem. One can even watch 4K video without any buffering time. It has more bandwidth that contributes to better speed and low latency (Moreno, et.al, 2013).

Analysis in Existing Technology& Issues in Selected Organisation

The current internet services are based on either 3G or 4G telecom services. Even the modern education infrastructure are being developed in QUT are based on the aforementioned technologies (Grajek, 2018). The current trends that are being followed in QUT are quite outdated. Being technology-dependent, it emphasises on "isolated technological skill." It is failing in developing an in-depth understanding of digital technology and hindering the intuitive adaption to new ideas in the scholars (Ma, et.al, 2017). Another issue identified is the absence of Data-enabled institutional culture. It has been seen that even after providing a large amount of reading material on e-library with access from any device, students' footfall is low. This is a great concern and the reason is poor internet connectivity and poor technical literacy among them. There is no Institution-wide IT strategy which is developed on 5G or any high speed telecom services (Moreno, et.al, 2013). The university does not reposition the role of Information and Communication Technology in addressing and achieving the institutional missions. The last and most important issue identified is the security issue. The modern 5G technology brings security challenges with it as hackers can more easily break the system security and can steal the personal data of university or scholars and can make illicit use of the information (Baratè, et.al, 2019).

Scope of 5G Technology

Well, the inclusion of 5G technology is still a researching topic and many developers are working on implementing 5G technology in education factors. The technology can be used to provide holographic lectures in order to make discussions more interactive on specialised topics. It can also be used to provide endless experiences of virtual reality. This can be very useful for students having diverse learning requirements. In addition to this, it can also be used to bridge the gap in studies for global students in Australia and other parts of the world (Moreno, et.al, 2013). The 5G technology has a plethora of opportunities for the Queensland University of Technology. These are described below:-

• Personalised Learning: 5G technology can be integrated with any intellectual personalised system that can make aggregated analysis possible and can enable learning pathways by improved data capture of experiences of scholars. Besides, it can help them to make better decisions based on facts due to the quick availability of data under high speed internet. A university like QUT can provide better access to the lecturers' online doubt-solving solutions. The 5G technology is can be employed with information centric networks (ICN) which can increase the efficiency of the university online database, thereby reducing the bandwidth consumption and service response time.
• Wireless Backpack: 5G, when clubbed with cloud-based technology, can make it possible to give access to all sort of files and documents anytime anywhere to any 5G supporting device. At present 4G services are not that much supporting the cloud services due to heavy files and slow internet speed (Altbach, et.al, 2019). By making use of this feature, the students studying at QUT can resume their work even while traveling or sitting idle in the park through their tablets, cell-phones or laptop. It reduces the immediate response time of students.  
• Skillset Communication and Tactile Internet: Modern systems are having a network that is capable enough of transferring QUT’s tangible communication by making use of the internet. This can help in delivering information to manual skillset information delivering. This feature of 5G can be a great innovation for QUT in order to implement Tele-mentoring and Tele-teaching. These would help in skill development and manual training. Furthermore, in order to have a natural interaction with audio or video feedback, it is required that the service's response time should be pretty much low and this can only be possible with 5G technology (Altbach, et.al, 2019).
• IoT & Smart Campus:IoT systems and software are influencing each and every aspect of human life, such as smart healthcare, smart homes, smartphones, etc. However, it is expanding with a pace in education system. QUT can improve its students’ learning and teaching experience. The student can be logged automatically into the class as they enter into the class. The lecturers can get real-time feedback about the concepts that a particular student is not able to understand the concept being taught in the class.

Problem Statement & Benefits of 5G Technology

Just like the previous versions of telecom services, 5G also appears to be very promising for the educational institutions and scholars. However, there are certain downsides of this emerging technology also. These would be highlighted and address by carrying out a thorough study of the technology (Altbach, et.al, 2019). The common issues that are identified are security-related, poor integration between university’s operations and technology, poor technical literacy, and lack of a holistic IT strategy for the QUT. All these would be addressed properly in the assessment and recommendations would be provided for the same. Talking about the benefits, if 5G technology gets implemented in QUT, there are many. The first and foremost is that it can transform the whole educational scenario with its ability to support virtual reality related technology (Agiwal, et, al 2019). Also, this would enable the lecturer to carry out digital storytelling and bring creativity in the learning process. These are only a few benefits but there are innumerable pros (Ribeiro, 2019).

Recommendation & Conclusion

Here is a brief of various recommendations for Queensland University of Technology regarding use of 5G in general processes:-

• Employing robust data management and governance practices
• Changing the perception of IT staff towards emerging technology
• Ensuring Digital integration and focusing on scalability, interoperability, extensibility, multiple platforms and applications (Grajek, 2018).
• Employing student centric approaches in implementing 5G services
• Formulating an institution-wide approach for achieving institutional missions.
• Upgrading information security system and developing a risk based strategy for ensuring the security of personal data (Ribeiro, 2019).

In the following report, an analysis of the 5G technology is carried out and its pros and cons in the context of the applicability within an educational institution are assessed. It was determined that 5G technology has a golden future in the education sector as it assists in improving efficiencies for carrying out work by providing access to information to different departments. 5G technology enables the rapid transfer of data over some wireless instruments as a result of high bandwidth and developed antenna technology. However, there are some issues with the current system of the university. The major one is the security of data and poor technical literacy. Hence, these are required to be addressed by the provided recommendations in the end.

References

Agiwal, M., Saxena, N., & Roy, A. (2019). Towards connected living: 5g enabled internet of things (iot).  IETE Technical Review,  36(2), 190-202.

Altbach, P. G., Reisberg, L., & Rumbley, L. E. (2019).  Trends in global higher education: Tracking an academic revolution. BRILL.

Baratè, A., Haus, G., Ludovico, L. A., Pagani, E., & Scarabottolo, N. 5G Technology for Augmented and Virtual Reality in Education. In  Proceedings of the International Conference on Education and New Developments 2019 (END 2019).

Grajek, S. (2018). Top 10 IT issues, 2018: The remaking of higher education.  Educause Review, January–February,  486.

Ma, R., Teo, K. H., Shinjo, S., Yamanaka, K., & Asbeck, P. M. (2017). A GaN PA for 4G LTE-Advanced and 5G: Meeting the telecommunication needs of various vertical sectors including automobiles, robotics, health care, factory automation, agriculture, education, and more.  IEEE Microwave Magazine,  18(7), 77-85.

Moreno, M. A., Egan, K. G., Bare, K., Young, H. N., & Cox, E. D. (2013). Internet safety education for youth: stakeholder perspectives.  BMC public health,  13(1), 543.

Ribeiro, M. R. (2019, March). 5G Research and Testbeds in Brazil. In  Optical Fiber Communication Conference  (pp. M3G-4). Optical Society of America.