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The Impact of Transformational and Democratic Leadership Styles on Telehealth Adoption in the Australian Healthcare Sector During and After the COVID-19 Pandemic

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Part A

Covid-19 has given a massive impact on the world because of the technological transformation seen by the people with the innovation. The Healthcare sector has adopted telehealth services to reduce the pressure or risks on health workers. Australian nurses have seen an improvement in the delivery of services through telehealth for patient-centered care. Post-pandemic has benefited from this technology.

Main body

Healthcare is the most important concern of the government therefore many health workers have implemented it in the hospital or healthcare sector along with digital technology which helps to progress the sector. The industry has lots of workers because every day many patients are admitted to hospitals and suffer from different diseases. Nurses have played an important role in this sector taking care of the patients and monitoring them with proper reporting and strategy (Speyer et al. 2018). Digital technology helps to reduce the pressure on the workers as the automated technology makes reports of patient's internal and external issues with the help of machines. Nurses and doctors get automated reports through testing but it was most difficult during the pandemic time as anybody can be affected by the disease. Nurses and healthcare workers suffered a lot as they had to pay for their services during this risky situation.

Australia is a large country that has coastal regions in the border area of the country. Their food health workers were not able to give service to every religion as travel is important for healthcare cost-effectiveness. The nurse can track the health information in the remote area of the patients if there is a viral sign. As considered by Burmeister et al. (2019), telehealth care services were the most effective method during the covid-19 pandemic to care for the patient. Australian hill services have adopted the distancing mechanism which helps to maintain the separation between patients and clinicians. The nurse uses telehealth services which help to encourage the transmission of viruses. The protection between patients and health workers has been provided through daily health services. This technology also gives importance after the post-pandemic periods. As per the opinion of Carroll et al. (2022), a lot of changes happened after the post-pandemic as they have seen that daily medicine can cooperate with patients on an urgent basis and can help to detect the problem by giving solutions through daily medical activities. Telehealth consultants provide care using Skype, telephone, WhatsApp, Google, and many other media. It helps in emergency situations and also in cases which can be detected through video call but it is not possible in a very life risky disease as that disease requires some reports and physical treatment. Daily healthcare reduces the cost as the transportation cost and time are minimized if any patients cannot visit the healthcare sector as they have work pressure they can connect easily through the telemedicine process.

Conclusion

Because automated technology uses machines to report on patients' internal and exterior problems, it relieves some of the load on the staff. Testing provides automatic reporting for nurses and doctors, but it was particularly challenging during the pandemic because anyone could become ill. Telehealth services have been embraced by the healthcare industry to lessen the strain or risks on the medical staff. The patient-centered care provided through telehealth has improved, according to an Australian nurse. This technology has been useful post-pandemic.

Part B

Transformational leadership style

Transformational leadership is a combination of various leadership theories that aid in decision-making with appropriate guidance. According to Suratno (2018), it is a challenging leadership theory, but it is for leaders who can inspire or motivate both themselves and their subordinates, as well as stimulate their minds with idealized influence and individualized consideration. Every organization wants its employees to be highly satisfied, so it's not just the responsibility of the workers to encourage one another. Medical care or healthcare facilities can be developed with the collaboration of leaders when helping to motivate new innovation or digital transformation. Leaders also need to offer sound advice and positive behavioral models.

Democratic leadership style

A democratic leadership style or method is a grouping strategy in which participants engage with team members by having the opportunity to voice their opinions or make decisions. This is a good leadership technique that fosters innovation in approach and discipline. As recommended by Demirhan (2020), with this leadership approach, everyone feels valued in the group and is encouraged to take the initiative in decision-making. Goals are outlined after a discussion phase, and there is no prejudice or confusion created throughout the decision-making process. In the nursing department, there are lots of nurses working in every field. Every worker has seen lots of trouble in the treatment process and every department of the medical sector has faced different challenges and issues with varieties of patients. Therefore, the opinions of nurses are mandatory as they have different levels of experience and this leadership style gives equal importance to everyone's thoughts and opinions. This will support strategic thinking on how to advance and by how many team members will be involved, ensuring that the progression will be made with strong bonds and attachments.

Importance of implication of transformer leadership theory and democratic leadership style in the healthcare sector

Leaders can apply the transformer leadership paradigm by encouraging and motivating their teams through rewards, promotions, and sanctions (Moon et al. 2018). The corporation can benefit greatly from changing its work practices and adopting new ideas into the culture of the company. The organization benefits from strong observers who have moral principles and good ideas. Democratic leadership style can help Australian nurses to prefer or to value them with every perspective (Hassanian et al. 2019). This leadership style implementation in this organization or sector would help to discuss the issues the nurses are facing. These leadership styles help to implement different technologies when they have good relations and bond with everyone or their colleagues or the hierarchy and easily adopt the innovation and develop their skills in this field.

Referencess

  • Burmeister, O.K., Ritchie, D., Devitt, A., Chia, E., Dresser, G. and Roberts, R., 2019. The impact of telehealth technology on user perception of wellbeing and social functioning, and the implications for service providers. Australasian Journal of Information Systems23.
  • Carroll, K., Adams, J., de Valle, K., Forbes, R., Kennedy, R.A., Kornberg, A.J., Vandeleur, M., Villano, D., Woodcock, I.R., Yiu, E.M. and Ryan, M.M., 2022. Delivering multidisciplinary neuromuscular care for children via telehealth. Muscle & Nerve.
  • Demirhan, B.S., 2020. The effect of leadership behaviors of nurse managers on nurses' work motivation. International journal of caring sciences13(1), pp.381-391.
  • Hassanian, Z.M., Sadeghi, A., Farhadi, M. and Rahrovan, A., 2019. The relationship between leadership style and conflict management among nurses in educational and health centers. Acta facultatis medicae Naissensis36(4), pp.326-333.
  • Moon, S.E., Van Dam, P.J. and Kitsos, A., 2019, November. Measuring transformational leadership in establishing nursing care excellence. In Healthcare (Vol. 7, No. 4, p. 132). MDPI.
  • Speyer, R., Denman, D., Wilkes-Gillan, S., Chen, Y., Bogaardt, H., Kim, J., Heckathorn, D. and Cordier, R., 2018. Effects of telehealth by allied health professionals and nurses in rural and remote areas: a systematic review and meta-analysis. Journal of rehabilitation medicine50(3), pp.225-235.
  • Suratno, K., 2018. The relationship between transformational leadership and quality of nursing work life in hospital. International Journal of Caring Sciences11(3), pp.1416-1422.
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