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Part A Description
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The common ideas, morals, and standards that direct the actions, relationships, and perceptions of individuals within a specific group or community are referred to as cultural values and beliefs. In addition, I believe that cultural practice has been shaping the working behaviour of the individual in hospitality and providing effective services in the form of treatment to patients. Therefore, as a nurse staff, I believe that proper communication has been required to make understanding of the patient's problem and would be able to provide effective services to them in the hospital (Susita et al. 2020). Moreover, it has been perceived that the behaviour of the nursing staff has been shaping the cultural values in the working territory.
Feelings
Identifying the cultural background is one of the essential tasks to communicate with the subordinates to perform the daily task efficiently. In addition, I feel that the identification of the cultural background of the team members has been providing the key platform to building the proper relationship with them and making strong working environments with them in the health societies. Moreover, I believed that cultural norms have been helping the health industry in order to provide key services to patients (Jhaiyanuntana & Nomnian, 2020). Hence, identification of the cultural background has been playing a pivotal role in shaping the individual staff members regarding serving effective health care services to the people in the socities. Hence, I feel that cultural norms could be built with the help of “behavioural”, “organizational”, and “psychological” and subordinates could be able to deliver healthcare services to the people with the help to identify the cultural norms (Sen, Kumar & Biswal, 2023). Hence, it has been noted that identifying the cultural norms has been providing judgemental thinking to the subordinated members to perform their tasks effectively.
Evaluation
Learning and becoming familiar with the practises and beliefs of people from a variety of backgrounds may be an experience that is both enjoyable and fulfilling the necessary demands in working societies (Slåtten et al. 2021). In addition, I have perceived that my horizons can be expanded and my understanding of the world can be deepened if I spend time learning about other people's cultures and beliefs. It enables me to become familiar with a wide variety of worldviews, customs, and approaches to living my life as a nurse in the hospital. Hence, I have been evaluating that participating in activities that expose me to people and ideas from other cultures can help me develop personally by forcing me out of my comfort zone, promoting a more open-minded perspective, and encouraging flexibility. Exploring diverse cultures can also result in significant cultural exchange and interaction, which can help to cultivate ties and friendships that transcend national boundaries in healthcare environments (Hsieh & Kramer, 2021). Therefore, I could be able to evaluate that identifying the beliefs of the subordinated has been playing a pivotal role for getting extracting of the different cultural norms.
Analysis & Conclusion
I have been not been able to judge myself for coordinating the work as a whole team in managing the hospital task due to the lacking of the knowledge of the cultural norms in the societies. Hence, I have been influenced by the colonisation of Australian events that has been taken place by Europeans resulted in the displacement of a large number of indigenous people from their land, the disruption of cultural practises, and the imposition of European norms and beliefs (Humanrights.gov.au, 2023). This historical traumatic event has had an enduring impact on attitudes as well as relationships. Hence, the displacement of the peoples from the European lands has been provided broader aspects of my learning in order to gain knowledge and experience of the different cultural norms in Australian societies. Therefore, I believed that the as a Nurse I would be able to know myself in the hospital societies to serve the services effectively. Moreover, I have been evaluated that the knowledge aspects have been coming from the cultural norms and it would help me a lot to serve the effective services with the group in the working hospitals (Levy et al. 2021). I have been able to cultural norms with the help of a large number of displacements of the people from the European Unions. My learning and experience has been extracted with the help of the acquisition of the learning experience of the displacement of the peoples from one place to another.
In conclusion, it has been stated that cultural norms and cultural diversification has been playing a pivotal role in the Nurse as a staff career. In addition, I have found that the cultural norms help me a lot to develop career opportunities to enhancing the developing the leader's skill to lead the team effectively in the hospital societies.
Action plan
Action |
Action needs to be taken |
Time frame |
Cultural norms skills |
Cultural skill has been required to acquire to adopted in order to escalate the skill of the cultural norms regarding to leading the team efficiently as a Nurse working. |
3-month |
Cultural Saftey Skill |
Cultural safety skills have been needed to adopt in order to avoid conflicts within the working environments among the subordinated |
4-month |
Leadership skill |
The leadership skills have been providing the key platform to run the whole subordinate effectively in the hospitality industries |
5-month |
Communication skill |
Communication skills have been providing the broader aspects to build the proper relationship among the subordinates within the working environments. |
3-month |
Table 1: Action Plan
(Source: Self-developed)
The aforementioned table has demonstrated the overview of the action plan in order to escalate the cultural aspects in the hospitality environments. In addition, I believe that cultural norms skills, leadership skills, communication skills, and cultural safety skills to perform the working culture effectively in societies. Hence, I have evaluated the proper communication skills and identified the cultural safety to perform the working cultures productively. Moreover, I believed that the practising of cultural norms will be providing broader opportunities for enhancing the working environments in the near future.
Part B (Topic 2) Concept of health, celebration of cultures and the nature of identity
Description
The concept of health has provided a broader aspect of contributing to the celebration of the nurse staff cultures and helped to identify the cultural natures of the working in the working societies for the Nurse. In addition, I have seen that the knowledge of health has provided shed light to exploring the working opportunities in healthcare working societies. Recognising and appreciating the myriad of human experiences, customs, beliefs, languages, and practices is a necessary step in the process of celebrating different cultures (Mendoza et al. 2020). An individual's cultural identity is an essential component of their total identity. It influences people's values, beliefs, and behaviours and shapes how they perceive themselves in relation to others.
Feelings
I have a feeling that the concept of health has been shaping the working cultures of the individual who have been involved in the healthcare societies. In addition, I believed that the ideas of maintaining good health, honouring one's cultural heritage, and determining one's identity are intricately linked to one another, and each plays an important part in the formation of individuals as well as societies (Palmer, 2023). Hence, each of these ideas is intricate and multi-layered, and they all have the power to shape people's perspectives on themselves, on one another, and on the world around them. Therefore, I feel that an individual's or a group's cultural identity is comprised of the singular set of affiliations, traits, and features that characterise them. Hence, I have seen that it is moulded by a variety of circumstances, including personal experiences as well as those that are cultural, social, ethnic, and religious in nature (Marques et al. 2021). Moreover, individuals are able to belong to many organisations at the same time since their identities can be fluid and comprised of multiple facets. Hence, I feel that this topic has provided the key learning or the broader aspect to escalating the knowledge or the skills regarding the health concept in the societies.
Evaluation
I have evaluated that the health concept is one of the important topics or the broader idea that should be learned by every individual who has been involved in the working societies of health care. In addition, I believed that the idea of health places an emphasis on an individual's overall well-being, taking into account the linked nature of physical, mental, and social variables in healthcare societies (Othman & Ruslan, 2020). Hence, I have seen that recognising cultural beliefs and practices that have an impact on one's health can result in the development of healthcare plans and interventions that are more successful. Moreover, I can evaluate that collaboration, respect, and admiration for the richness of human diversity can be cultivated through the practice of celebrating different cultures (Othman & Ruslan, 2020). Therefore, I believed that celebrations of other cultures make it easier for people from different backgrounds to communicate with one another and broaden their understanding of one another's perspectives in healthcare societies.
Analysis & Conclusion
The term "health" refers to a state in which an individual is in which they are not only physically sound but also mentally, emotionally, and socially content with their lives (Godini? & Obrenovic, 2020). It is more than just the absence of disease and is impacted by a diverse set of elements, like as one's way of life, genetics, environment, and accessibility to medical care. The celebration of many cultures is becoming an increasingly important factor in the promotion of holistic health as the world's societies become more diverse (Fancourt & Finn, 2019) . People are given the opportunity to connect with their heritage, customs, and values through the participation in cultural festivities. This contributes to the development of a sense of belonging as well as mental well-being.
Culture plays an important role in determining one's identity as well as one's values. Our histories and cultures have a significant role in the formation of our identities, as well as in the formation of our beliefs, behaviours, and perspectives of the world. The acceptance and celebration of a variety of cultures can lead to a greater knowledge and appreciation of a variety of identities, which, in turn, helps to a society that is more harmonious and inclusive (Cwik et al. 2019). This acknowledgement of identity and values is vital in healthcare settings, as it provides information to healthcare providers about the preferences and beliefs of the individual, so enabling more personalised and respectful treatment to be provided.
Experiences with medical care are also influenced by culture (RacismNoWay, 2021). People who come from various cultural backgrounds may approach health and recovery in a variety of ways, have different communication preferences, and have varied expectations. Due to the fact that I have personal experience at the confluence of culture and healthcare, I have developed an appreciation for the importance of cultural competence in the provision of high-quality medical attention (Umn.edu, 2022). My experiences have instilled in me the significance of being attentive to the intricacies of different cultures, carefully listening to the tales of patients, and modifying my communication style so that patients have the sense that they have been heard and understood.
Action plan
Action Steps |
Specific Goals |
Resources Needed |
Timeline |
1. Self-Reflection |
Reflect on personal biases and assumptions about First Nations peoples and Australian society. |
Self-reflection prompts or journals |
Ongoing |
Identify areas for growth in cultural awareness and understanding. |
Cultural awareness resources |
||
2. Cultural Education |
Undertake formal educational courses or workshops on First Nations cultures and history. |
Indigenous cultural education programs |
3-6 months |
Learn about the history, traditions, and challenges faced by First Nations communities. |
Historical resources and documentaries |
||
3. Engage with First Nations Communities |
Connect with local Indigenous communities to learn from their perspectives and experiences. |
Community events or workshops |
Ongoing |
Participate in cultural events and activities to gain firsthand insights. |
Indigenous guest speakers |
||
4. Seek Mentoring and Guidance |
Seek mentorship from healthcare professionals with experience in working with First Nations peoples. |
Mentorship from Indigenous healthcare professionals |
6 months |
Learn about culturally sensitive healthcare practices and effective communication. |
Guided discussions and conversations |
||
5. Incorporate Cultural Sensitivity in Practice |
Apply cultural awareness and understanding in nursing/midwifery practice. |
Patient-centered care resources |
Ongoing |
Respect patients' cultural beliefs, values, and traditions in healthcare interactions. |
Communication techniques |
||
6. Collaborate with Colleagues |
Engage in discussions and learning with peers about cultural competence and the impact on patient care. |
Group discussions or seminars |
Monthly |
Share experiences and insights to collectively enhance cultural awareness. |
Online forums or platforms |
||
7. Continued Learning |
Stay updated on First Nations peoples' history, culture, and healthcare needs. |
Indigenous healthcare resources |
Ongoing |
Seek out webinars, articles, and documentaries to stay informed. |
Professional development opportunities |
References
- Cwik, M., Goklish, N., Masten, K., Lee, A., Suttle, R., Alchesay, M., ... & Barlow, A. (2019). “Let our apache heritage and culture live on forever and teach the young ones”: Development of the elders’ resilience curriculum, an upstream suicide prevention approach for American Indian Youth. American journal of community psychology, 64(1-2), 137-145. https://onlinelibrary.wiley.com/doi/abs/10.1002/ajcp.12351
- Fancourt, D., & Finn, S. (2019). What is the evidence on the role of the arts in improving health and well-being? A scoping review. World Health Organization. Regional Office for Europe. https://apps.who.int/iris/handle/10665/329834
- Godini?, D., & Obrenovic, B. (2020). Effects of economic uncertainty on mental health in the COVID-19 pandemic context: social identity disturbance, job uncertainty and psychological well-being model. https://philpapers.org/rec/GODEOE
- Hsieh, E., & Kramer, E. M. (2021). Rethinking culture in health communication: Social interactions as intercultural encounters. John Wiley & Sons. https://books.google.com/books?hl=en&lr=&id=ihwgEAAAQBAJ&oi=fnd&pg=PR9&dq=Exploring+diverse+cultures+can+also+result+in+significant+cultural+exchange+and+interaction,+which+can+help+to+cultivate+ties+and+friendships+that+transcend+national+boundaries+in+healthcare+environments&ots=MRTBCvAld3&sig=aCcf3xA-kkaYUm6G9Y9oFk4kSTo
- Humanrights.gov.au, (2023). Bringing them Home - Chapter 2. https://humanrights.gov.au/our-work/bringing-them-home-chapter-2
- Jhaiyanuntana, A., & Nomnian, S. (2020). Intercultural communication challenges and strategies for the Thai undergraduate hotel interns. PASAA: Journal of Language Teaching and Learning in Thailand, 59, 204-235. https://eric.ed.gov/?id=EJ1240001
- Levy, O., Jonsen, K., Peiperl, M., Bouquet, C., & Humbert, A. L. (2021). Determinants of transnational social capital: opportunity–investment–ability perspective. The International Journal of Human Resource Management, 32(16), 3370-3401. https://www.tandfonline.com/doi/abs/10.1080/09585192.2019.1629984
- Marques, B., Freeman, C., Carter, L., & Pedersen Zari, M. (2021). Conceptualising therapeutic environments through culture, indigenous knowledge and landscape for health and well-being. Sustainability, 13(16), 9125. https://www.mdpi.com/2071-1050/13/16/9125
- Mendoza, N. S., Moreno, F. A., Hishaw, G. A., Gaw, A. C., Fortuna, L. R., Skubel, A., ... & Gallegos, A. (2020). Affirmative care across cultures: broadening application. Focus, 18(1), 31-39. https://focus.psychiatryonline.org/doi/abs/10.1176/appi.focus.20190030
- Othman, A., & Ruslan, N. (2020). Intercultural communication experiences among students and teachers: implication to in-service teacher professional development. Journal for multicultural education, 14(3/4), 223-238. https://www.emerald.com/insight/content/doi/10.1108/JME-04-2020-0024/full/html
- Palmer, G. L. (2023). Looted artifacts and museums' perpetuation of imperialism and racism: Implications for the importance of preserving cultural heritage. American Journal of Community Psychology. https://onlinelibrary.wiley.com/doi/abs/10.1002/ajcp.12653
- RacismNoWay. (2021). Culture and identity. Racism. No Way! https://racismnoway.com.au/cultural-exchange-nsw/about-culture/
- Sen, L., Kumar, A., & Biswal, S. K. (2023). An Inferential Response of Organizational Culture upon Human Capital Development: A Justification on the Healthcare Service Sector. Folia Oeconomica Stetinensia, 23(1), 208-227. https://www.researchgate.net/profile/Arya-Kumar/publication/371697111_An_Inferential_Response_of_Organizational_Culture_upon_Human_Capital_Development_A_Justification_on_the_Healthcare_Service_Sector/links/6492a9cbb9ed6874a5c3712b/An-Inferential-Response-of-Organizational-Culture-upon-Human-Capital-Development-A-Justification-on-the-Healthcare-Service-Sector.pdf?origin=journalDetail&_tp=eyJwYWdlIjoiam91cm5hbERldGFpbCJ9
- Slåtten, T., Mutonyi, B. R., & Lien, G. (2021). Does organizational vision really matter? An empirical examination of factors related to organizational vision integration among hospital employees. BMC health services research, 21(1), 1-17. https://bmchealthservres.biomedcentral.com/articles/10.1186/s12913-021-06503-3
- Susita, D., Sudiarditha, I., Purwana, D., Wolor, C., & Merdyantie, R. (2020). Does organizational commitment mediate the impact of organizational culture and interpersonal communication on organizational citizenship behavior?. Management Science Letters, 10(11), 2455-2462. http://growingscience.com/beta/msl/3825-does-organizational-commitment-mediate-the-impact-of-organizational-culture-and-interpersonal-communication-on-organizational-citizenship-behavior.html
- Umn.edu. (2022, September 29). 8.1 Foundations of Culture and Identity. Umn.edu; University of Minnesota Libraries Publishing edition, 2016. https://open.lib.umn.edu/communication/chapter/8-1-foundations-of-culture-and-identity/