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Introduction - Assessment Templates Assignment
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Assessment Task 1 Tplates
Incident report
1. DETAILS OF PERSON MAKING REPORT Name: Position: Responsible for managing the day-to-day activities of the company and developing coordination of activities. Job Title: Operational General Manager
2. DETAILS OF INCIDENT
Date: Time:
Location:ergency exit
Describe what happened and how:
A client was running late so she decided to go out through the ergency exit and stairwell. While she was walking there, she falls and got injured. Then she called for help then one of the agents had heard her and then the agent had not considered the seriousness of the incident and had criticised the client as she fall due to her high heels. Later, she has been taken to the Royal Women’s Hospital by ambulance for the treatment. She is threatening to sue the MLR for the injury, mental trauma, and the loss of income as well. later, this incident came into the notice of HR manager because the client’s lawyer and Office of Human Rights Ombudsman had contacted to the HR manager. Meanwhile, another agent had noticed that an oily substance was present on the stairwell and the agent had reported this incident verbally to the commercial realty manager of the firm.
SUGGEST CORRECTIVE ACTIONS
The situation would have handled in a correct manner if the agent would have not focused on criticising the client for the incident and would have taken her hospital as soon as possible. Also, the agent needs to brief the entire incident to the HR team as he had witnessed the incident and its his responsible to do so as a responsible ployee of the company.
3. DETAILS OF WITNESSES
Name: Job title: Agent
Name: Job title: Agent
Name: Job title:
Sign: Date:
- Injury report
Status: |
? Employee |
? Contractor |
? Other |
Outcome: |
? Near miss |
? Injury |
1. DETAILS OF INJURED PERSON
Name: |
Phone: (H) |
(W) |
||
Address: |
Sex: |
? M ? F |
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Date of birth: |
||||
Job Title:Client Start time: |
? am |
? pm |
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Work arrangent: |
? Casual |
? Full-time |
? Part-time |
? Other |
2. DETAILS OF INCIDENT
Date: Time:
Location:Emergency Exit and stairwell in the office
Describe what happened and how:the client was running late so she decided to go through the ergency exit and at that time she falls and got injured. When she falls done, she asked for help then one of the Agent had came and had started criticising her for high heel. The agent said that she had fallen because of her high heels. Later, she has been taken to the hospital and then it was analysed that it is a major injury, and her hand is broken. But the exit door was closed and one of the agents had also noticed that there is an oily substance on the staircase. This might be the reason why she has fallen. When another agent notices the oily substance then he had not reported this to anyone and had verbally explained it to commercial realty manager.
3. DETAILS OF WITNESSES
Name: |
Phone: (H) |
(W) |
Address: |
4. DETAILS OF INJURY
Nature of injury (e.g. burn, cut, sprain): Wrist is broken
Cause of injury (e.g. fall, grabbed by person): Fall
Location on body (e.g. back, left forearm): Wrist
5. TREATMENT ADMINISTERED
First aid given ?? Yes ? No
First aider name:
Treatment:the injured person is being taken to the hospital for the treatment
Referred to:
? Yes ? No If yes, state date: Time:
Outcome:
? Returned to normal work ? Alternative duties ? Rehabilitation
? Treated by doctor ? Hospitalised ? Workers compensation claim
6. INCIDENT INVESTIGATION (comments to include causal factors):
Signed (Manager): 9. REVIEW COMMENTS
|
- Risk assessment form
Details
Name:
Position: Operational General Manager
Risk details
Risk ID: Number allocated to this risk.
Raised by: Operational General Manager
Name of the person who has raised the risk.
Date raised:30 May 2021
Date of completion of this form.
Description of risk:
Briefly describe the identified risk and its possible impact.
The important risk that had been noticed in this incidence is the risk related to the lack of proper actions taken by the WHS towards their roles and responsibilities. Also, the presence of the oily substance at the staircase is a crucial risk as it increases the risk of such falling incidents in future also. It can be said that this would include different risks such as risk of injury, risk of reputational loss and financial risk as well.
Likelihood of risk: |
Impact of risk: |
Risk mitigation
Preventative actions recommended:
Briefly describe any action that should be taken to prevent the risk from occurring.
The organisation should focus on proper maintenance and managent so that they can avoid the risk of having such oily substance present on the staircase or anywhere else on the floor. Along with this WHS needs to focus on ensuring that they are completing their all the roles and responsibilities in an effective manner. Because if they should work effectively then this risk would be decreased to a greater extent and would help th in preventing such incidents in an effective manner.
Contingency actions recommended:
Briefly describe any action that should be taken, should the risk occur, to minimise its impact.
It can be recommended that the company and the WHS should focus on acting more responsible towards such conditions so that they take effective contingency risk for managing the issue in an appropriate manner.
Approval details
Supporting documentation:
Details of any supporting documentation used to substantiate this risk.
Signature: ________________________________________
Date: _____/_____/______
- Risk register
This tplate is used to record identified risks associated with your project, analyse the impact and determine resultant action to be taken.
Risk |
Likelihood |
Impact |
Risk response |
Responsible |
Risk of injury |
High |
If this occurs, then the injured person might face physical risk that can have a negative impact on his/her physical and mental health as well. |
For responding to this risk, the WHS should work effectively for reducing the risk of incidence in the workplace. |
WHS, the injured person and the organisation itself is responsible for the risk. |
Risk of reputational loss |
High |
If any of the injured person claims that due to the irresponsible behaviour and lack of proper risk and incident managent this risk had taken place, then this would cause reputational loss to the company. |
For responding to such risks, it is important for the organisation to focus on managing and reducing the incidents in an effective manner. |
Both WHS and the organisation itself are responsible for this risk. |
Financial Risk |
Medium |
In case of the injured person claims for money as a compensation for the injury then the company had to pay the fine as per the government rules and responsible and this would lead to a reputational loss to the company. |
For responding to this risk both WHO and the organisation itself should focus on managing and reducing the risk in an appropriate manner. |
WHS and Max Lionel Realty |
Assessment Task 2 Tplates
- Action/implentation plan
It |
Milestone date |
Responsibility |
Creating urgency |
10 June 2021 |
When the company had decided to make the change then it is important for th to make all the stakeholders understand the need of change. For this meeting would be held for creating the need and urgency for the change in organisational culture and ethics. |
Forming the powerful coalition |
15 June 2021 |
The leaders and managent should develop a change managent team. Effective leadership should be applied for making the change successful. |
Creating a vision for change |
18 June 2021 |
A vision for the change should be developed and communicated to all the stakeholders. |
Communicating the vision |
25 June 2021 |
For communicating the change mission and strategy and communication plan needs to be developed. |
Roving the obstacle |
5 July 2021 |
The risk related to the change should be identified and then it is barriers should be roved. For better implentation, the organisation would be offering better training to their ployees so that they can support the change in an effective manner. |
Creating short term win |
20 July 2021 |
Short term targets need to be developed that would help th in analysing the outcomes of change. |
Build on the change Incorporating the change in corporate culture |
25 July 2021 1 August 2021 |
In this stage the pros and cons related to the change managent and implentation should be analysed. When the change is implented in the organisation, they should focus on ensuring that these changes would be applied regularly in the firm. Along with this the new ployees should also apply this in their day to day working. |
- Budget
Project Name: |
Incl. GST |
Excl. GST |
Total income |
||
Expense |
Incl. GST |
Excl. GST |
|
$250 |
|
WHS Trainer |
$500 |
|
Mary Stewart (WHS consultant) |
$150 |
|
|
$500 |
|
|
$2800 |
|
|
$4000 |
|
|
$360 |
|
|
$360 |
|
|
$250 |
|
|
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Signature: ________________________________________ Date: _____/_____/______ |
- Communication plan (example)
WHAT |
WHO |
PURPOSE |
WHEN |
METHOD |
Initial meeting for sharing the details |
Stakeholders |
For collecting the information and developing the plan |
First step |
Meeting |
Share plan details |
All stakeholders |
For sharing all the details related to the plan that had been developed. |
After completion of the plan for change in the organisation |
Meeting |
Distributing the roles and responsibilities |
All stakeholder, leader, and the entire managent. |
For distributing the roles and responsibilities. And for developing better communication among all the stakeholders. |
At the project start date. |
Meeting |
Status reports |
All stakeholders and change managent team. |
Analysing the status of the project plan |
Doing it weekly from the day when project implentation started. |
Distributing the report through ails so all the stakeholders should have knowledge related to it. |
Team meeting |
With entire change managent team. |
Reviewing the details related to the project status and implentation. |
Regularly scheduled. |
Meeting |
Media and community promotion |
Marketing team |
For highlighting the benefits of the new culture and ethics for the entire community. |
When the planis completed more then half. |
Throughinternet, social media platforms and magazines. |
Assessment Task 3Tplates
- Roles and responsibilities
Role |
Name/s |
Responsibilities |
Signature/s |
CEO |
Max Lionel |
Max works as with the Board of Directors in the organization, set objectives and strategic directions, financial transaction and manage risk etc. |
|
Chief Financial Officer |
Riz Mehra |
Works as financial statent and overall budgeting, responsible for budgets cost control and other individual projects |
|
Operation General manager |
Kim Sweeney |
Responsible for day to day running of business. Oversee coordination, commercial and investment centres. Works with HR manager to syst projects in achieving the business objective. |
|
Manager Residential Realty |
Sam Lee |
Responsible for the residential realty and its managent. managent of the residential agents. |
|
Manager Commercial Realty |
Pat Mifsud |
Pat works on managent of all commercial aspect’s realty (Kiradoo, 2019). |
|
Manager Investment |
Peter Mitchell |
Works on the investment’s decision of the company. Ensuring for the operation of residential and commercial clients. Working on the investment details and creating an impact on the workplace to develop business. |
|
HRM |
Les Goodale |
To increase productive capacity and welfare. Work on the Risk assessment, managent consulting and continues improvent. |
- Budget
Project Name: |
||
Income |
Incl. GST |
Excl. GST |
Total income |
||
Expense |
Incl. GST |
Excl. GST |
Managers |
2000$ |
|
Paper |
50$ |
|
Projector |
2500$ |
|
Training Rooms |
3000$ |
|
Subtotal |
7550$ |
|
Contingency (+10%) |
||
TOTAL |
||
Signature: ________________________________________ Date: _____/_____/______ |
Assessment Task 4Tplates
- Professional development plan
Name
Date of development Date to be reviewed
? Discussed with mentor/colleague ?Discussed with manager
Name: Name:
Goals
Timeframe |
My personal goals are: |
My professional goals are: |
Next 12 months |
To develop the interpersonal skills that would help me becoming a better ployee and an effective leader. |
|
Next 5 years |
To become a successful leader with better and effective interpersonal skills. |
|
1Strength and Weaknesses
Timeframe |
Personal |
Professional |
Required knowledge/skills |
|
|
Strengths |
|
|
Gaps/barriers/ obstacles and solutions |
|
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2 Professional Development and Networking Activities
Identified gap |
Development activity |
Details (provider, location, etc.) |
Objective of development/networking activity |
Timeframe |
Cost |
Decision making skill |
Attending online sinars |
Will attend online sinars related to decision making skills. |
Making better decisions in future for the organisation. |
Within a week |
|
Motivation skills |
Online training |
Will attend workshop or the online training for development of motivational skills. |
Inspiring the ployees in an effective manner and improving my leadership. |
Within 5 days |
|
Feedback taking skills |
Asking others to give feedback and will reflect on myself as well. |
Will ask others to given me feedbacks and will take regular feedbacks from my colleagues and top executives as well. |
Improving the leadership skills. |
From the first day of the implentation of the PD plan |
|
Critical thinking skills |
Reading different case studies and viewing videos for developing the skill. |
Using Case studies and videos as a resource. |
For solving the different issues and developing effective strategies that can help me in becoming a better leader. |
7 days |
|
Active listening skill |
Webinars |
Attending webinars of best consultants that can help me in developing this skill. |
To improve the interpersonal skills and become an effective ployee and leader. |
With a week |
- Third-party report
Name of observer:
Position: Manager
Contact details:
Skill |
Description of how candidate donstrated skill/knowledge. Provide example. |
Donstrates interpersonal skills to communicate and inspire the trust and confidence of others, and ensure their cooperation and support. |
Having effective communication skills and presentation skills. Due to these skills always cooperate with others and support th as well. |
Donstrates networking skills to ensure support from key groups and individuals for concepts/ideas/ products/services. |
- |
Applies business ethics. |
Focuses on all the business ethics while working in the firm as an ployee. |
Ensures performance is continuously improved through participation in professional development, networking, etc. |
- |
Signature: ________________________________________ |
|
Name of observer: |
Position: Trainer
Contact details:
Skill |
Description of how candidate donstrated skill/knowledge. Provide example. |
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Donstrates interpersonal skills to communicate and inspire the trust and confidence of others, and ensure their cooperation and support. |
- | ||||||||||||||||||||||
Donstrates networking skills to ensure support from key groups and individuals for concepts/ideas/ products/services. |
Focuses on using the contacts and creating new contacts to work effectively in the industry. |
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Applies business ethics. |
- | ||||||||||||||||||||||
Ensures performance is continuously improved through participation in professional development, networking, etc. |
Undertake the trainings seriously for improving the skills and knowledge help th in continuous improvent. |
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Signature: ________________________________________ |
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Name of observer: Contact details:
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