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Introduction : BSBOPS504 Manage Business Risk
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Assessment Submission Sheet |
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Course |
CHC52015 Diploma of Community Services |
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Unit Code |
BSBOPS504 |
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Unit Name |
Manage business risk |
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Assessor Name |
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Student Name |
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Student ID |
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Date Due |
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Please read and sign this assessment coversheet and submit it together with your assessment to your Assessor by the due date. |
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Student Declaration · I declare that the work submitted is my own, and has not been copied or plagiarised from any person or source. · I have read the Plagiarism Policy and Assessment Appeal and Reassessment Policy in the Student Handbook and I understand all the rules and guidelines for undertaking assessments. · I understand that by typing my full name in the student field this is equivalent to a hand-written signature. · I give permission for my assessment material to be used for continuous improvement purposes. |
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Student Signature |
Date Submitted |
Assessor Use Only |
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Assessment Items |
Result |
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Task 1 |
Case Study |
S |
NS |
Task 2 |
Role Play |
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NS |
Final Result for this unit |
C |
NYC |
Student Declaration: I declare that I have been assessed in this unit, and I have been advised of my result. I am also aware of my appeal rights. |
Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback |
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Signature |
Signature |
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Date |
Introduction |
The assessment tasks for BSBOPS504 Manage business risk are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course.
Assessment for this unit
BSBOPS504 Manage business risk describes skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.
For you to be assessed as competent, you must successfully complete two assessment tasks:
- Assessment Task 1: Knowledge questions – You must answer all questions correctly.
- Assessment Task 2: Project – You must work through a range of activities and complete a project portfolio.
Assessment Task 1: Knowledge questions |
nformation for students
Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you:
- comply with the due date for assessment which your assessor will provide
- adhere with your RTO’s submission guidelines
- answer all questions completely and correctly
- submit work which is original and, where necessary, properly referenced
- submit a completed cover sheet with your work
- avoid sharing your answers with other students.
Questions
Provide answers to all of the questions below:
Explain the risk management process. You may answer using a labelled diagram or in words (or both) and must include:
- a definition of risk management.
- a list or illustration of the steps in a risk management process.
- a description of what each step involves.
Risk management is a process that helps business to minimize company risk. The risk management process aims short or long-term, it has a primary goal to maintain any risk when it is unexpected such as any operational issues or any financial issues.
The risk management process has many steps used of improving a business. Nature care company follows many steps so this company is developing day by day. There are 3 steps that follow the company- The risk management process takes responsibility for any risk that occurs in this company, and this process helps to improve many business skills that are needed by an employee, this process helps to develop the culture and strategies.
The risk management process maintained the organization in this company so this company is improving day by day. And this process takes all responsibilities and maintained strategies.
- Describe a current risk management standard. In your answer:
- name the standard.
- explain the purpose of the standard.
- list key elements of the standard.
The risk management standards identify risks and primary goals that ensure guide the process and are successful (Visser & van Scheers, 2018).
The main purpose of the process helps to build a good organization and to control any risks. And these processes also help to guide company-related work.
The risk management process has many key elements, such as the company process and strategies, the culture of the company, and the framework of the company.
- Complete the table below to describe the types of business risk.
Type of risk |
Description |
Example |
Key responsibility (at least two people) |
Strategic risk |
Strategic risk is a part of the risk management process that maintained financial risks and any business-related risks that help to improve the nature care company turnover (Singh & Singh, 2019). |
Strategic risks examples- Governance risk, financial risk, and, operational risk. |
Strategic risk is maintained by the company CEO and board of the company, their main work is to control any financial risk and governance risks. And project manager of the company maintained strategic risk to control any employee issues. |
Compliance risk |
Compliance risk is a part of the risk management process that helps to control any threat to the financial, or organization. It controls any violations of laws and regulations. |
Compliance risk is any theft-related issues, money-related issues, and illegal issues. |
The CCO of the company maintained the compliance risk, the main purpose of this was to control any legal and technical issues. The risk manager is the second person who helps to control project-related issues. |
Financial risk |
Financial risk is a process to control any financial issues in the company that invests in businesses. |
Credit risk and any operational issues are the main part of the financial risk. |
The financial risk manager is responsible for the financial issues of the company and helps to control any cost or money-related issues. The investment manager of the company is also responsible for the financial risk. |
Operational risk |
Operational risk is a process to control any employee issues and disrupted any internal process. |
Employee errors and systems or process errors are examples of operational risk. |
The senior management team is responsible to control operational risk which helps to control any system or products related issues. And the project manager is maintained operational risk. |
- Complete the table to explain three different tools and techniques that may be used to identify risk. The first row has been completed as an example for you to follow.
Technique/tool |
Description |
Brainstorming |
A group discussion to produce as many ideas or solutions to problems in a pre-determined amount of time. |
Checklist |
A checklist helps to guide step by step process to ensure any check-related issues are solved at the right time. |
Flowchart |
A flowchart is used to guide an organization because all steps are needed for all the project employees in the company. |
Standards |
Standards are the main technique of the risk management process, which help to improve an organization. |
SWOT analysis |
It can help an organization ensure opportunities. |
Data Gathering |
Data gathering helps to find perfect data for the company. |
- Explain four options that a company could use to take to control risks.
Nature care is a cosmetics product-based company that produced high-quality and eco-friendly products. This company is reputed for its service and gives a commitment to control any risk and any bad situation (Cepel et al. 2020). The company takes four options to control any risk. These are- to avoid any bad issues, research any risk, and control it and, to control internal processes of the company if issues are created with this.
- Explain how legislation and its related regulatory requirements relate to risk management. In your answer:
- identify two different legislative and regulatory requirements that may apply to risk management.
- for each legislative requirement, explain how it relates to risk management.
- provide one example of how regulations support one of the legislation.
The risk management process has many regulatory requirements and laws. The two main legislative requirements are employees are applying for work so they maintained all work and all documents are associated with the country, then the employee applies.
Employees are applicable for company work if they are not right then many risks or issues are created by employees. It is disrupted company work. And the second work is that a person is applicable to the company when the person is lived in the country because outsiders are not comfortable in another country.
One example is- Australian Human Rights Commission Act 1986 is legislation that helps the company to decide the right person for the company and respect all employees without discrimination.
- Explain the purpose of risk management policies and procedures in the workplace as they relate to risk management.
The risk management process follows many policies and procedures that help to control any disruptions in the company. These policies and procedures aim to ensure the consistency of the company products and that all strategies are clear for the project employee. Any operational, or financial issues control another department.
- Complete the table below to summarise how three policies and procedures relate to risk management.
Policy/procedure |
Description |
Record keeping policy and procedure |
This record describes the company regarding records such as creating products, stores and access, and others. |
WHS policy and procedure |
This Work Health and Safety Risk management help to control all the government rules. |
Confidentiality policy/procedure |
This procedure helps to protect organizations' and every individual's privacy. |
Information for students
In this task, you are required to demonstrate your skills and knowledge by working through a number of activities and completing and submitting a project portfolio.
You will need access to:
- your learning resources and other information for reference
- Project Portfolio template
- Simulation Pack (if you need a case study).
Ensure that you:
- comply with the due date for assessment which your assessor will provide
- adhere with your RTO’s submission guidelines
- answer all questions completely and correctly
- submit work which is original and, where necessary, properly referenced
- submit a completed cover sheet with your work
- avoid sharing your answers with other students.
Complete the following activities:
- Carefully read the following:
This project requires you to lead one business risk process or project for an organisation or work area. As part of the assessment, you will maintain relevant organisational documentation as you: · choose a risk management process or project to work on · establish the scope of the risk management process or project · analyse information from a range of sources to establish the internal and external context of your risk management process or project · consult and communicate with stakeholders to identify, assess, treat and prioritise risks · develop and implement an action plan to treat the risks · monitor and evaluate the risk management process and action plan. |
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Vocational education and training is all about gaining and developing practical skills that are industry relevant and that can help you to succeed in your chosen career. For this reason, we are giving you the choice to base this project on your own business, one you work in or a familiar with, or you can use the case study provided. This will mean that you are applying your knowledge and skills in a relevant, practical and meaningful way to your own situation! |
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It is important that you are able to access enough information for your chosen business in order to be able to do your assessment. As a minimum this should include workplace documentation relating to risk management (e.g., risk management policy and procedures). You will also need data to monitor and evaluate risk management process and related action plan. |
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You will need to communicate with people who are involved with the risk management process. Your communication may be either directly with actual staff members or fellow students/your assessor can play the roles of relevant people/parties. Communication can be in any appropriate format (e.g. face to face, video conference, email) as long as it meets the requirements outlined in the Project Portfolio. You will be collecting evidence for this unit in a Project Portfolio. The steps you need to take are outlined below. |
- Preparation
Make sure you are familiar with the organisation you are basing this assessment on and have read through the necessary background information. For the case study business, this is all of the documents included in the Simulation Pack. If it’s your own business or a business where you are working or are familiar with, have your business or case study approved by your assessor. Choose an appropriate risk management process or project and complete Page 4 of your Project Portfolio for this unit. Read through the requirements of Section 1, 2 and 3 of your Project Portfolio. |
- Establish the risk context
Complete Section 1 of your Project Portfolio. To do this, you need to: · determine the scope of your chosen risk management process/project · evaluate organisational requirements and standards for managing risk · determine the legal requirements of your risk management process/project · list resources available to address risk · establish objectives and critical success factors of the risk management process/project · identify stakeholders who will be part of the risk management process. |
· communicate with at least two stakeholders to: o explain the risk management process/project o invite stakeholders to help identify and assess risk. |
Continue completing Section 1 of your Project Portfolio. To do this, you need to · analyse the external environment of the risk management process/project. · establish the strengths and weaknesses within your business that have the potential to create or impact risk. |
Make sure you have answered all questions in Section 1. Submit to your assessor for review. You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in Section 1 of the Project Portfolio and make sure you attach these when you submit this section. You will use the work done in this section of the Portfolio to consult with stakeholders to assess and address risk. |
In preparation, read through step 4 and Section 2 of your Project Portfolio and complete the first question (plan to discuss risks with invited stakeholders). |
- Identify and analyse risk
Make sure you are ready to use the tool/technique and risk scale identified at the end of step 3 prior to this meeting. Meet with at least two of the stakeholders you identified as part of Section 1 of your Project Portfolio. Consult with stakeholders to: · use an appropriate tool/technique to identify at least three risks within the scope of your risk management process/project. · establish at least two potential outcomes for each risk. · assess risk using an appropriate scale. · discuss treatment options for each risk. · prioritise risks. |
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This meeting should take 20 minutes. As part of your consultation, you are required to negotiate and use questioning and listening techniques to elicit opinions and confirm/clarify your understanding. You will be assessed on this. This meeting may take place with actual people who work for/are associated with your chosen business. Alternatively, classmates or your assessor may play the role of one or more team members. This can either be viewed in person by your assessor or you may like to video record the session for your assessor to watch later. Your assessor can provide you with more details at this step. Make sure you follow the instructions above and meet the timeframes allocated. If this session is not viewed in person by your assessor, you will attach proof of the meeting to Section 2 of your Project Portfolio. |
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Continue completing Section 2 of your Project Portfolio. To do this, you need to: · summarise the outcomes of the meeting and assess likelihood and impact/severity of the risk. · research the risks to find out more about them. · use digital technology to document risk (e.g. a risk register using MS Excel). |
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Make sure you have answered all questions in Section 2. Submit to your assessor for review. You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in Section 2 of the Project Portfolio and make sure you attach these when you submit this section. You will use the work done in this section of the Portfolio to consult with stakeholders to create an action plan for one of your risks and then monitor and evaluate the plan and your risk management process/project. |
- Implement and monitor risk treatment
Complete Section 3 of your Project Portfolio. To do this, you need to: · complete an action plan for one of the risk treatments in the risk register |
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· communicate the action plan to relevant stakeholders. |
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Continue completing Section 3 of your Project Portfolio. To do this, you need to: · follow organisational policy and procedures to implement the action plan (e.g. (e.g. notify HR, schedule resources, recording of telephone conversation, save risk register using appropriate naming conventions etc.). |
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Assume a period of time has passed. If you are basing this on your own business, make sure you have data available to monitor and evaluate the risk management process/project and its associated action plan. If you are basing this on the case study, information is provided in the simulation pack. |
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Continue completing Section 3 of your Project Portfolio. To do this, you need to: · monitor and evaluate the action plan and risk management process/project · write a report on the outcomes of the evaluation. |
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Make sure you have answered all questions in Section 3. You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in Section 3 of the Project Portfolio and make sure you attach these upon submission. |
- Submit your completed Project Portfolio
Make sure you have completed all sections of your Project Portfolio, answered all questions, provided enough detail as indicated and proofread for spelling and grammar as necessary. Remember to submit all necessary attachments as indicated. |
Risk register
Chosen risk |
Likelihood of the risk |
Impact of the risk |
Action plan |
Monitory theft from the outlet of the company. This can lead to huge amount of monitory loss of the company that can even lead to lay off of employees or even closure of the outlets. |
Medium |
High |
Implementation of cameras in the area where all money of the store is stored and any kind of transaction between consumers and employees takes place. Additionally, a supervisor need to be appointed in the workplace to through scrutiny of the process. |
Action plan
- 1st step
Organise money to implement camera a recruit supervisor in the workplace.
- 2nd step
Implement camera in the spot where all monetory transaction takes place.
- 3rd step
Warn all employees of those outlets to work ethically otherwise higher authorities can take hard action
- 4th step
Recruit supervisor and take report after completion of every week.
Evaluation
This action plan can be highly effective regarding the reduction of monitory theft in the outlets of the company. Provision of warning to the employees regarding taking of hard steps on further monitory theft can also be effective in reduction of this type of unethical behaviour.
References
Journals
Visser, T., & van Scheers, L. (2018). Can family business managers manage family business risks?. Management: Journal of Contemporary Management Issues, 23(1), 123-137. Retrieved from: https://hrcak.srce.hr/file/298293
Cepel, M., Gavurova, B., Dvorský, J., & Belas, J. (2020). The impact of the COVID-19 crisis on the perception of business risk in the SME segment. Journal of International Studies. Retrieved from: https://publikace.k.utb.cz/bitstream/handle/10563/1009961/Fulltext_1009961.pdf?sequence=1&isAllowed=y
Singh, N. P., & Singh, S. (2019). Building supply chain risk resilience: Role of big data analytics in supply chain disruption mitigation. Benchmarking: An International Journal. Retrieved from: https://www.researchgate.net/profile/Nitya-Singh-5/publication/333998762_Building_supply_chain_risk_resilience_Role_of_big_data_analytics_in_supply_chain_disruption_mitigation/links/60a3c2cc458515952dd64afc/Building-supply-chain-risk-resilience-Role-of-big-data-analytics-in-supply-chain-disruption-mitigation.pdf