Assessment 2 Information Report On Implications of Current and Emerging Communication Technologies Assignment Sample

Introduction: Assessment 2 Information Report

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Digital counseling also known as “Online counseling”, refers to the delivery of mental health through electronic devices which might have the involvement of the internet. This digital therapy has the involvement of telephonic conversation, email and video conferencing. The aim of the report is to get an idea about digital counseling, and how this takes place. Along with that the understanding of digital counseling also has been discussed. In this report, critical analysis has been done based on three various types of communication tools and all the strategies which have been used to apply digital counseling.

Discussion

Implications of Current and Emerging Communication Technologies

In today's world, which is driven by "digital solutions", there emerging technologies have an effect on work and life. This communication technology helps to increase productivity as well as this is more accessible than other communication systems. Communication technologies involve "online chat therapy" and video conferencing, which both help the therapist communicate with the clients. As said by Woo et al. (2020), this communication technology with help the therapy to proceed from various parts of the world. In the 5G era, communication technologies are enabling faster as they are faster as well as reliable and this helps to connect more efficiently. Examples of modern communication technology include websites, blogs, and technologies of social media, live video and email communication. On the other hand, “Emerging communication technologies” are specialized to provide students with an opportunity that helps to investigate and explore people to communicate with the help of mobile connection. Some of the emerging technology involves different types of technologies such as Information technology, Education technology. Robotics, biotechnology, nanotechnology and artificial intelligence. As stated by Casares Jr, (2022), this emerging technology will help to make communication easier as well as this lets people communicate very well from a long distance.

This communication technology will help in counseling with the help of telemedicine and text therapy. These are the beginning stages of communication technology to help in counselling as well as in psychotherapy. Advancements in this “Mental health technology” will also help patients to provide their condition of mental health through interaction (Oboh Stephen, 2020). This communication system makes the part easier to communicate with the help of video conferencing, phone or online chat.

Figure 1: providing evidence of health outcomes from social media

(Source: Oboh Stephen, 2020)

Implications of Social Media

Social media helps the professional counselor to educate clients about mental health which allows them to connect resources and people to provide all services that they need.

Online Programmes

The support of online programs via phone mostly helps to provide a “face-to-face therapy”, that can be useful for a counselor to adjunct with other clients. As stated by Sampson et al. (2020), these also help in condition of depression and anxiety to avoid mental health problems and personality disorders which can be cured by social media or any other technological sites.

Social networking site helps to provide insights into the professional counselor

Counselors are able to obtain information about their clients with the help of social networking sites, like Facebook. On Facebook people provides their information and self-disclosure, this might be used as a professional view to gather information as well as in understanding the experience of clients. As stated by Supriyanto et al. (2020), the Facebook behavior of the client helps to provide further insights to get an idea about the client's feelings and thoughts and also helps to provide therapy according to their conditions.

Healthcare surveys can be done through social media

“Health care surveys” are associated with the features of online studies which often might be linked with the surveys in the mental health and Questionnaires of mental health which helps to gather information about the clients. As this website has contain some healthcare information which might help the professionals (Hou et al. 2019). Also with the help of a questionnaire method, a professional can get an insight into the private life of a client, which further helps them to understand the problem and cure accordingly.

Social media can help to create initiatives and intervention

Clients who are using social media sites on a daily basis can be benefitted from the tools from the particular platform. Professional counsellors also help them by applying these strategies carefully by chatting or confronting them. These digital technologies and social media help to provide the therapeutic interventions and get a clear overview of the condition.

Figure 2: Impact of social media on mental health

(Source: Statista, 2023)

Analysis of different communication tools

In every workplace, strong internal communication tools are needed for better performance. In this industry, the emergence of communication technologies is highly important. For counseling, social media has a major role to play in better opportunities. Because social media consider counselors to work like humanize to their profession. They have to educate others about mental health in this situation and spread more about this concept to connect more people to communicate more (Ollier-Malaterre, Jacobs & Rothbard, 2019). The use of different communication tools can help to connect with more different people and even can connect people with the resources and services which they need professionally. With these features, they can find themselves that they can also have accounts or use different platforms for the counseling profession. In that case, with the different communication tools they can grab other people's attention, and in n this profession it is necessary. In the digital culture, communication tools have most of the uses to spread the thought of any profession (Lin & de Kloet, 2019). In this profession, the important part is the content should be clear to identify only what can put an effect on the counselling process in social media. They have to avoid comparing themselves to others in this profession because the content should be different should be unique from the others so that the client can understand better and get the best experience of the counseling process.

There are definitely implications for current and emerging communication technologies to communicate with people. They have to be focused on the communication tools in every content on digital culture in social media. In every profession, tools are highly recommendable to run any project and they have to give equal attention whether it is hard work or not (Drenten, Gurrieri & Tyler, 2020). The contents of digital culture can put an effect on the mental health potential of social media. To work in the digital culture professionalism is to face negativity too so they have to develop their skills to overcome that criteria. Social media can also be enhancing the process of the going counseling process. Because for the counseling process if anyone has a fear but with the social media platform they can get the comfort of having the counseling process (Mihelj, Leguina & Downey, 2019). Nowadays people have more interest in the digital culture they want to learn everything about social media so that they can get more information about the benefits of the counseling process through social media. On the other hand, they can get opportunities emerging through social media due to they can find opportunities on their own. Those who are working in social media have to know how to use social media in a better way and to learn the communication technologies for better opportunities to get.

Analysis of different communication strategies

For the different communication strategies, there are three types of communication verbal, non-verbal, and visual. Verbal communication is the easiest way to communicate with people, because in verbal communication they can interact with each other directly. In verbal communication, they can communicate through unwritten communication or written communication (Teichert, 2019). For non-verbal communication, it depends on facial expressions, the sound of the voice, or body language. For visual communication, it uses practical interpretation or the help of web pages to communicate. These are the different communication strategies that help to communicate with different people (Kavanagh, Jones & Sheppard-Marks, 2020). For the written communication segment the strategies are texts, chats, and emails. And for non-verbal communication, they only have to focus on video calls, video chats, and having the face to face communication through videos only and it is called oral communication. Communication plays a hugely important role in our daily lives in every place like the workplace or personal space and it is an essential part too to interact with others to discuss skills (Eltarabily & Elghezanwy, 2020). Communication strategies are most important to exchange pieces of information or ideas between the sender and receiver.

Nowadays online platforms are most used in social media so according to this issue for the people who are available for verbal communication they are fine they can get that but for the non-verbal people who want the counseling, they can go for the online counseling context. A good effective communication strategy can build a bond in every workplace with the employees to achieve the goals of the construction (Dunas & Vartanov, 2020). Communication strategies are followed for the business to achieve its communication goals because in an organization there are various people have been working so various languages must be there the organization should follow the strategies to build an effective communication goal. Implementing the strategies of communication in business is essential for the success of the running project effectively. Communication strategies are used to bind the business objectives as per their core values and effective communication can bring result in better engagement of the employees and boost their confidence to do their work at their best (Granic, Morita & Scholten, 2020). Different communication strategies can help the organization highly by conveying important points clearly and consistently among the employees to get the aim to be fulfilled. In the communication strategy, multiple modes of communication have been used to connect with the different people who are working for the organization or any construction.

Conclusion

In this topic, a brief note has been explained about the concept of analysis of the technological impact of the construction of the self in the context of digital culture and of the mental health implications of digital culture. In social media, there are various communication tools have been used so the analysis of different communication tools has been discussed here. For different people different communication tools are used and here is a brief note about that. To make a good communication people have to follow some strategies about that so that it can make a smooth way to communicate with the people of different languages also. To build any bond in the workplace or to improve any work in the organization communication is the only way to discover new objects which are related to the work. Moreover, the tone of voice is highly important for communication in every workplace.

References

Journals

• Casares Jr, D. R. (2022). Embracing the podcast era: Trends, opportunities, & implications for counselors. Journal of Creativity in Mental Health, 17(1), 123-138. https://www.tandfonline.com/doi/abs/10.1080/15401383.2020.1816865
• Drenten, J., Gurrieri, L., & Tyler, M. (2020). Sexualized labour in digital culture: Instagram influencers, porn chic and the monetization of attention. Gender, Work & Organization, 27(1), 41-66. https://onlinelibrary.wiley.com/doi/abs/10.1111/gwao.12354
• Dunas, D. V., & Vartanov, S. A. (2020). Emerging digital media culture in Russia: modeling the media consumption of Generation Z. Journal of Multicultural Discourses, 15(2), 186-203. https://www.tandfonline.com/doi/abs/10.1080/17447143.2020.1751648
• Eltarabily, S., & Elghezanwy, D. (2020). Post-pandemic cities-the impact of COVID-19 on cities and urban design. Architecture research, 10(3), 75-84. https://text2fa.ir/wp-content/uploads/Text2fa.ir-Post-Pandemic-Cities-T.pdf
• Granic, I., Morita, H., & Scholten, H. (2020). Beyond screen time: Identity development in the digital age. Psychological Inquiry, 31(3), 195-223. https://www.tandfonline.com/doi/abs/10.1080/1047840X.2020.1820214
• Hou, C., Wu, Y., & Liu, Z. (2019). Career decision-making self-efficacy mediates the effect of social support on career adaptability: A longitudinal study. Social Behavior and Personality: an international journal, 47(5), 1-13. https://www.ingentaconnect.com/content/sbp/sbp/2019/00000047/00000005/art00013
• Kavanagh, E., Jones, I., & Sheppard-Marks, L. (2020). Towards typologies of virtual maltreatment: Sport, digital cultures & dark leisure. In Re-thinking leisure in a digital age (pp. 75-88). Routledge. https://www.taylorfrancis.com/chapters/edit/10.4324/9780429450402-6/towards-typologies-virtual-maltreatment-sport-digital-cultures-dark-leisure-emma-kavanagh-ian-jones-lucy-sheppard-marks
• Lin, J., & de Kloet, J. (2019). Platformization of the unlikely creative class: Kuaishou and Chinese digital cultural production. Social Media+ Society, 5(4), 2056305119883430. https://journals.sagepub.com/doi/abs/10.1177/2056305119883430
• Mihelj, S., Leguina, A., & Downey, J. (2019). Culture is digital: Cultural participation, diversity and the digital divide. New Media & Society, 21(7), 1465-1485. https://journals.sagepub.com/doi/abs/10.1177/1461444818822816
• Oboh Stephen, O. (2020). E-counselling implementation: Consideration during the covid-19 deepen crisis in Nigeria. Journal of Education and Practice, 11(17), 13-21. https://core.ac.uk/download/pdf/327151599.pdf
• Ollier-Malaterre, A., Jacobs, J. A., & Rothbard, N. P. (2019). Technology, work, and family: Digital cultural capital and boundary management. Annual Review of Sociology, 45, 425-447. https://www.annualreviews.org/doi/abs/10.1146/annurev-soc-073018-022433
• Sampson, J. P., Kettunen, J., & Vuorinen, R. (2020). The role of practitioners in helping persons make effective use of information and communication technology in career interventions. International Journal for Educational and Vocational Guidance, 20, 191-208. https://link.springer.com/article/10.1007/s10775-019-09399-y
• Supriyanto, A., Hartini, S., Irdasari, W. N., Miftahul, A., Oktapiana, S., & Mumpuni, S. D. (2020). Teacher professional quality: Counselling services with technology in Pandemic Covid-19. Counsellia: Jurnal Bimbingan dan Konseling, 10(2), 176-189. http://e-journal.unipma.ac.id/index.php/JBK/article/view/7768
• Teichert, R. (2019). Digital transformation maturity: A systematic review of literature. Acta universitatis agriculturae et silviculturae mendelianae brunensis. https://repozitar.mendelu.cz/xmlui/handle/20.500.12698/1308
• Woo, H., Dondanville, A., Jang, H., Na, G., & Jang, Y. (2020). A content analysis of the counseling literature on technology integration: American Counseling Association (ACA) counseling journals between 2000 and 2018. International Journal for the Advancement of Counselling, 42, 319-333. https://link.springer.com/article/10.1007/s10447-020-09406-w