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Frequently Asked Questions

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1 What types of assignments do you help with?

We help the students with every type of academic assignment they can get from their academies. This includes essays based on specific topics, their regular coursework and homework and even the case studies. We also help Master’s and Doctorate Aspirants with their Thesis and Dissertations. So whatever your task might be, we can help you with them.

2 Can you assist with urgent assignments?

We can indeed assist the students with their urgent assignments. Even if a student requires a complete assignment in just 4-5 hours, our experts can assuredly deliver it. However, the price of these urgent assignments might vary compared to the usual prices.

3 What subjects do you cover?

We cover a variety of subjects under our assignment help services. These subjects include Engineering, Management, Programming, Accounting, Computer Science, Economics, Law, Science, Marketing, Math, Humanities, Nursing, Statistics, and BioTechnology. We also assist in the branches of each of these subjects. For example, Physics, Chemistry, Biology and Medical Science projects are also covered under science assignments.

4 Can you handle both undergraduate and graduate-level assignments?

Yes, we can handle both the undergraduate and graduate-level assignments. After all our experts are certified Doctorate holders so both the graduate and undergraduate assignments are easy for them to complete.

5 Do you cover all academic disciplines?

We cover all five academic disciplines namely Business, Humanities, Social Science, Science and even Mathematics. The branches of this discipline are also covered under these. Such as for Business disciplines branches include Management, Marketing, Accounts, Finance, Economics and so on. The same is true for the other disciplines' branches too.

6 What academic levels do you cater to?

We cater to all academic levels including high-school level, Undergraduate level and Graduate level. Even the doctorate students can get our assistance with their academic tasks.

7 Can you handle complex or specialized topics?

Absolutely. We can handle any complex and specialised topic of the student's assignments. After all, we have teams of assignment experts with varied subject specialisations

8 Do you offer proofreading and editing services?

Yes, we do offer proofreading and editing services for the students. Our assignment experts will thoroughly check your work for any misspellings, punctuation mistakes, inconsistencies with the text and such blunders. They will then edit them all to make sure that your work is perfect and error-free.

9 Do you offer assistance in my specific subject area?

Yes, we do assist students in specific subject areas. They just need to mention this subject area to the customer support staff or the writers and they will assist you.

10 Can you handle assignments with specific formatting requirements?

We can indeed handle assignments with specific formatting requirements and that is one of the perks of our service too. The students can provide any of their specific formatting requirements to us and our writers will follow them thoroughly to make a perfectly customised assignment.

11 What is the level of expertise of your tutors/writers?

Our tutors and writers team consist of academic experts who have either a master's or PhD in their respective subjects. This writer also possesses years of experience in assisting students.

1 How much do your services cost?

The cost of our assignment assistance services starts from around AUD 20$. The total cost for the assignment is not fixed and varies based on the student's requirements.

2 Do you offer any discounts for first-time customers or bulk orders?

Yes, we do offer discounts for both the students placing orders for the first time and students placing bulk orders. In both cases, the students can get up to 45% discount on their total order prices.

3 What payment methods do you accept?

We accept a variety of payment options including various popular payment options such as Mastercard, Visa and even PayPal. We similarly offer the option to pay through other debit card options, credit cards and even various online banking options.

4 Is there a price difference between different types of assignments?

Yes, there is indeed a difference in price between various types of assignments. After all different subjects such as law or science require different specialisations with varying elements too. Other factors influence their prices such as word count. For example, college essays are mostly between 500-600 words and can go up to 1000 words. On the other hand, a dissertation would normally need to be 40,000-50,000 words. This difference in their length results in different prices for these projects too.

5 Can I get a refund if I’m not satisfied with the service?

Yes, the students can get a refund if they are not satisfied with the service. We also offer unlimited revisions which would make sure that the student gets their required assignment. However, if even with this the student is not satisfied with the work, then they can receive their refund in 4-5 business days.

6 How is the price of my assignment calculated?

The price of the assignment is calculated based on the type of project, the academic level of the project, its deadline and its total number of pages along with its word count.

7 Do you offer any discounts or loyalty programs?

Yes, we do offer varied discounts and even loyalty programs for the students. You can receive concise information about them by visiting the offers page on our platform.

8 Is there a price difference for urgent orders?

Yes, there is indeed a price difference for urgent orders which is due to the shorter deadlines of such orders. In these orders, the whole assignment is completed in a short duration such as 3 or even less than 3 hours.

9 Are there any hidden fees?

None of our services have any hidden fees such as tax, proofreading costs or so. We have a transparent pricing system. The students will be quoted a price based on their requirements and they only have to pay that amount.

1 How do you ensure the quality of the assignments?

The quality of each assignment made here at New Assignment Help Australia is ensured by the experts of our Quality Assurance staff. They check the various aspects of the assignment such as its format, plagiarism, grammatical mistakes etc to find even the most minor errors. Then these errors are corrected and its quality is assured.

2 Are your assignments plagiarism-free?

Yes, each assignment we deliver is completely plagiarism-free as our experts make sure of that. The students can use our free plagiarism checker tool to confirm this too or simply request a plagiarism-check report with their projects.

3 Do you provide a plagiarism report?

Yes, we do provide Plagiarism reports for the students. You just need to ask the writers or our customer support staff to add the report alongside the work and they will provide it without any additional charges.

4 How qualified are your writers and tutors?

Each of the writers and tutors here at New Assignment Help Australia is a Master's or PhD certified professional. They are also graduates from some of the Top Australian Universities making them perfectly qualified to assist the students.

5 Can I see samples of previous work?

Absolutely. The students can receive samples of our writer's previous work. You just need to ask either our expert writers or our customer support staff for these samples and they will deliver it to you.

6 What steps do you take to ensure original content?

Our writers take all the possible steps to ensure the originality of the content. They make the whole assignment without using any AI tool and make sure that it's original. Afterwards, it is checked through a plagiarism checker too. If needed the students request a plagiarism report too.

7 How do you verify the credentials of your writers?

Each of our writers goes through a strict selection process where they are screened based on their education qualifications, work experience, and writing skills assessment. This ensures both the writer's credentials and their skillset as our experts.

1 How do you protect my personal information?

The student's personal information is protected under our strict privacy policy that assures that the students information is not shared with any third party. We have also employed 256-bit SSL Encryption that leaves no chance of any potential data stealing. So be assured that your information is completely safe.

2 Will my data be shared with third parties?

No. We don't share any of the student's information whether it be about their contact details or details about their orders with any third party.

3 Is my identity kept confidential?

Absolutely. The identity of every student using our service is kept confidential and no one other than the customer service staff and your writer receives it.

4 How secure is the payment process?

The students can be assured that the payment process is completely secure. All the banking information such as PIN codes and passwords are encrypted and not even the customer service representatives can access them.

5 Do you store my assignment or personal details?

The student's assignment and personal details are stored only until their order is in process. None of this information is saved after the order is fulfilled.

6 What is your privacy policy?

Our privacy policy is our guarantee to provide you with Personal Details Confidentiality, Secure Payment Transactions, Quality Assurance, Safety Measures and Specific Customer Support staff. With our privacy policy, you are assured of receiving the best service without any issues.

7 Will my university know I've used your service?

No. The information about the students using our service is kept completely confidential and no one will know about it. This includes the university professors and even the other students there.

8 Can I remain anonymous while using your service?

Yes, you can remain anonymous while conversing with our customer support staff which you can do using our live chat options.

9 What is your data retention policy?

According to our data retention policy, we only store the data required by the law and regulations. None of the additional information is stored in any way.

10 Do you keep copies of my completed assignments?

No. Our assignment writers don't keep any copies of the student's completed assignment after the order is fulfilled.

1 How do I place an order?

Simple. Choose a writer based on assignment requirements and preferences. Then click on ‘Hire the writer’. Then just add detailed information about your assignment including the academic guidelines. You can also upload a file containing the academic guidelines. Afterwards, just complete the payment and that's all. The order placement is confirmed as soon as the payment is completed.

2 What information do I need to provide for my assignment?

Just provide detailed information regarding your assignment including the academic guidelines and any requests you might have. Upload a document containing the academic guidelines if you can.

3 Can I make changes to my order after placing it?

Absolutely you can. We understand that academics are confusing especially the assignments. As such we allow the students to make changes to their orders whenever they need to.

4 How do I upload additional materials for my assignment?

While placing the order you will find an option to upload these additional materials in doc, pdf, rar, and many other formats.

5 How will I know that my order has been received?

Once the ordering process is completed the students will receive an E-mail to the mail address they mentioned which will signify its successful placement.

6 What happens after I place an order?

As soon as you place your order, your chosen assignment writer starts on your project. They will receive the information you have provided including your requirements and any additional data using which they will make a perfect assignment.

7 Can I track the progress of my order?

Sure, you can. Once the order has been placed you can connect with the writer who you can ask for your assignments progress. You can do this until your assignment request is completed and the work is delivered to you.

8 What information do I need to provide for my assignment?

You need to provide the topic of your assignment, subject area, No. of words, Deadline, Referencing Style, and any additional requirements you have. You can also upload a file containing all the assignment requirements in any format you want. And that's all.

9 Can I choose my own writer?

Yes, you can. Just visit our Writers page and search the writer based on your subject and other requirements. Once you have chosen your writer, just hire them and they will start working on your assignment.

10 Is it possible to make changes to my order after submission?

It is indeed possible for the students to request changes to the assignment even after the order has been completed.

1 How can I contact customer support?

When you visit the website of New Assignment Help Australia, you will see a live chat icon in the bottom right corner. You can use it to contact our customer support staff.

2 Can I communicate directly with the person working on my assignment?

Yes, you can use the live option and directly communicate with the writer working on your assignment at any time.

3 What are your customer support hours?

Our customer support staff is available 24/7 for the students. So there is no need to worry about the hours and time, just contact them whenever you need.

4 How quickly can I expect a response from support?

You can expect a response from our customer staff members instantly in just a few seconds. Typically it never takes anything more than 10-15 seconds.

5 How do I resolve any issues with my order?

If you have any issues with your order, just contact the customer support staff. They will have your issue resolved in a jiffy.

6 Can I communicate directly with the assigned writer?

Yes, you can. Once you have selected and hired your writer you can directly communicate with them. You can ask our customer support staff to connect you to the writer and then directly communicate with them.

1 Can you guarantee delivery by my deadline?

Yes, we can guarantee that your order will be completed and delivered to you before your deadline.

2 What happens if you miss the deadline?

There is no chance of us ever missing a deadline but if such a situation does happen then the student can get a refund from us. If the student's assignment was accepted by the professor and some marks were deducted because of the delay then we will refund part of the order cost too.

3 How will I receive my completed assignment?

You will receive your completed assignment through the E-Mail address that you have provided while placing the order. So it is suggested to provide the correct E-Mail address to avoid any inconvenience.

4 Can I request an earlier delivery after placing my order?

Yes, you can request an early delivery of your assignment after placing the order too. However, according to our deadline policies, these changes will result in some additional costs. Just contact our customer support staff and mention your request to them.

5 Do you handle urgent or last-minute assignments?

Yes, we do handle urgent and last-minute assignment requests from the students too. We can provide the students with a complete project in a few hours too if they need to.

6 What is the typical turnaround time for assignments?

There is no typical turnaround time for assignments as we guarantee to deliver the assignment by the deadline the student mentioned. So whatever deadline you mentioned, that would be the turnaround time of your assignment.

7 What is your policy on meeting deadlines?

According to the delivery policy, our assignment writers always complete the project before the specified deadline and deliver it to the students. This ensures that you can submit your assignment on time.

8 Can you meet my deadline?

We can always meet your deadlines no matter how short they might be. As a matter of fact, more than 90% of our completed assignments are delivered to the students before the deadline.

1 What is your revision policy?

According to our revision policy, the students can request as many revisions as they require within 5 days of the assignment's delivery. However, the students should remember that the assignments can only be revised for free a total of 3 times. So you should mention all the your requests altogether.

2 How many free revisions do you offer?

There is no limit or restriction to the number of free revisions. Students can request unlimited revisions from our experts whenever they feel the need to do so.

3 What if I’m not satisfied with the final product?

If you are not satisfied with the final product then you contact our assignment writer and mention all your complaints to them. They will make revisions to it and make sure that you are completely satisfied.

4 Do you offer a satisfaction guarantee?

Absolutely we do. We guarantee that each student who requests an assignment from our service will be satisfied with the project they receive. If they are not, we will make changes to the assignment until the students are.

5 What is your refund policy?

We have a precise refund policy that mentions all the situations where the students can get a refund from our service in full detail. You can visit our “Refund Policy” page on our website to understand it in detail.

6 How long do I have to request a revision after receiving my assignment?

You have 10 days to request a revision after receiving your assignment from our experts. As such we request the students to go through with their assignments after receiving them and requesting revisions if needed.

7 Do you offer free revisions?

Yes, we provide free revisions for the students. You can request as many revisions as you want in your assignment and our experts will make changes accordingly.

8 Is there a money-back guarantee?

Yes, there is. If there are legitimate issues with the project we delivered and the revisions didn't solve it then the students can get a refund. Similarly, if there has been an issue with the delivery of the assignment and the customer support staff did not reply in 2 days, then the students can get a refund too.

9 Do you offer any guarantees on the grade I will receive?

No, we can guarantee to provide you with a high-quality assignment. However, the final grade depends entirely upon the student's work and performance throughout the academic year. As such we can't guarantee the grade you will receive.

1 Is using your service considered cheating?

The students can be assured that using our service is not considered cheating at all. We simply assist the students in overcoming their academic challenges. The students can use our delivered work as a base to craft their assignments.

2 How do you ensure academic integrity?

We make sure that academic integrity is maintained by providing work that is completely plagiarism-free and not generated by any AI. We provide support to troubled students to help them overcome their difficulties and understand their topics better.

3 Do you provide original research and analysis?

Absolutely. Each of our assignments is crafted by subject experts who make sure that it has completely original research and analysis. The students can confirm it through varied means, such as checking it through a plagiarism checker tool or simply requesting a report from our experts.

4 Can you help me understand the assignment content better?

Sure. You can ask our writers to guide you through the topics of the assignment and will make sure to help you understand the work better.

5 Will using your service affect my academic standing?

You can be sure that using our service will affect your academic standing positively. After all, with the expert's assistance, you will get high-quality work which will improve grades, similarly affecting your academic standing.

6 Is using your service considered cheating?

Our service is completely legal and not considered cheating at all. We simply assist the students at points where they are having difficulties and help them improve their grades by making correct projects.

7 Do you give citations for the work you provide?

Absolutely. We provide citations with each of our projects to reference the source for the data used in the project. These citations are completed in any style requested by the student.

8 How can your service help me learn and improve my academic skills?

Our writers with their subject expertise can help the students understand their topics better and even assist them in overcoming any difficulty they might have. With their guidance, the students can learn better and hence improve their academic skills.

1 Can you tailor the assignment to my specific requirements?

Yes. Each of our assignments is tailored completely to the specific requirements of the students. You just need to mention them while placing your order and our experts will follow through with them.

2 Do you follow the formatting and citation style I provide?

Our assignment writers always follow the guidelines provided by the students which include formatting and citation style.

3 Can I request a specific writer or tutor for my assignment?

The students can indeed choose a specific writer and hire them to write their assignments. Just look through the list of the writers, choose one that fits your requirements and hire them.

4 Can I provide feedback during the assignment creation process?

Yes, you can provide your feedback to the writer during the assignment creation process and even request the writers to make changes according to it.

5 Can I provide additional materials or sources to be used?

While placing the order the students will find an option to provide additional materials and sources regarding their requirements. From there you can provide them to the writers. Even afterwards you can contact the service and send any additional materials if you wish to.

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